I’ve been a commissioning editor in Indian science, health, and environment journalism for a little under a decade. I’ve learnt many lessons in this time but one in particular still surprises me. Whenever I receive an email, I’m quick to at least shoot off a holding reply:
Basecamp Hey
Recently, Basecamp released an email service, called Hey, many of whose features essentially embody a technological approach to solving one of the biggest problems with email: its users. GMail is versatile, but most people seem to use it in annoying ways (based on the email traffic in my professional inbox)
